Shangri-La Chiang Mai Hotel

Great place

We stayed 5 nights as part of a holiday in Thailand. The entrance and public areas are superbly designed - a stunningly beautiful entrance and lobby. Room was excellent with every need catered for - even desk stationery such as stapler etc! The restaurant where we had breakfast on 2 mornings was superb with every type of food imaginable. There is a huge swimming pool and plenty of sun loungers where the staff bring you complimentary water and fruit and there is a gym (I didn't use the gym). The airconditioning in the hotel is very efficient.

very nice

Stayed 3 nights. The rooms are large and well-equipped and the staff is extremely hospitable and eager to please. The location is very central, 9 minute walk to the night market and easy access to all the tourist hotspots. There are also a number of restaurants and spas nearby. Cleaning staff do a great job with the room, with turndown service at bedtime. Drinks night with staff in the bar a nice extra touch. The hotel has a very large pool that is excellent. It has a very nice gym with excellent facilities.

Amazing place

Stayed 8 nights and enjoyed the beautiful hotel and good service. The Room was fantastic lovely bathroom shower and bath we lovely and the bed was huge and extremely comfy loved it. Staff were very nice at the reception and the food we ate which was buffet style every night was nice huge variety to choose from. Pool area was fantastic and really enjoyed the spa which was close by. i used the gym a couple of days during our stay the equipment was very up to date and clean. A short 5 minute walk away was the night markets which we had a lot of fun can walk for hours and look at all the stalls.

beautiful resort

My family and I stayed in this hotel for 8 days in mid May. I booked a club room which was lovely and much as expected given the brand. The property is a little dated but well maintained. The pool staff was always refilling my drinks, and bringing me fresh towels. The amenities at this hotel are excellent. The gym, pool and restaurant are very nice. They offer free wifi throughout the hotel including the hotel room. Complimentary water is delivered to your room every day. We felt the service was above and beyond our expectation. All of the staff were so sweet and really looked after us. The concierge helped us to arrange different tours and sight seeing, making reservations at restaurants etc.