Cocoville Resort Phuket
Theft at Cocoville Resort - BEWARE
I read reviews where Cocoville is highly recommended and decided to stay here during my week in Phuket. I loved the place, very clean, very relaxing and with friendly & helpful staff. I followed Cocoville's policy & put my valuables in the safe in the room. Between 4 p.m. Saturday the 29th and 1 p.m. Sunday the 30th, the equivalent of approximately 10,000 Baht was stolen from the locked safe in my room. Cocoville Resort has a Master Key to unlock safes in the rooms. In addition, guests are told to leave their room key on the front desk when leaving for the day/evening. Obviously someone entered my room and used the Master Key to open the safe.
The previously helpful manager became completely unhelpful. She claims the owner is in Bangkok and when I asked her to call the police, she refused. I then asked for the phone number of the police to which she responded she didn't know the number. Thanks to Google, I found the information I needed, the police were contacted and I filed a police report, but my money is still missing.
An amazing week in Phuket ended terribly. Prior to this incident I would have heartily recommended Cocoville Resort, but now, I cannot. A theft occurred on the property and no one (staff/owner) seems to care. I have become a problem which is better left ignored.
About Cocoville Resort Phuket
Cocoville Phuket, offers 44 individual privacy boutique villas surrounded by a peaceful environment of lush, tropical, green plant life, coconut palm trees and a seemingly endless variety of exotic flowers.
It is offering our customers a private and tranquil atmosphere, located on a beautiful hillside in the South of Phuket near the well-known Chalong Temple and with a breathtaking mountain view at the famous Big Buddha of Phuket.
Cocoville is perfect for those seeking privacy, comfort and traditional Thai charm and hospitality. Serving as a perfect hideaway for romancing couples and families.
Each villa is furnished with an air-conditioned bedroom and living room, hot water shower, storage pantry, refrigerator, cable TV, wireless internet connection, safety box, coffee and tea making facilities and a private balcony.
There are 2 big outside swimming pools and all villas have direct access to the swimming pools.
Attractions or Hotels nearby Cocoville Resort Phuket
- Na Na Chart Phuket Distance <2 km
- Phuket Botanic Garden Distance <2 km
- Cocoville Resort Phuket Distance <2 km
- Na Na Chart Phuket Distance <2 km
- Dolphins Bay Phuket Distance 3 km
- Phuket Bird Park Distance 3 km
- Villa Zolitude Phuket Distance 3 km
- Sukko Cultural Spa & Wellness Resort Distance 3 km
- Pier 42 Boutique Resort & spa Distance 4 km
- Pier 42 Boutique Resort & spa Distance 4 km
- Aochalong Villa And Spa Resort Phuket Distance 4 km
- Hype Luxury Boat Club Distance 5 km
- The View Rawada Resort and Spa Distance 5 km
- Warika Place Resort Phuket Distance 5 km
- Little Nyonya Hotel Phuket Distance 6 km
- Eastin Yama Hotel Phuket Distance 6 km
- Centara Villas Phuket Distance 6 km
- Karon Phunaka Resort & Spa Phuket Distance 6 km
- Simplitel Hotel Phuket Distance 6 km
- Tuana The Phulin Resort Distance 6 km
Hotels nearby Cocoville Resort Phuket
Theft at Cocoville Resort - BEWARE
I read reviews where Cocoville is highly recommended and decided to stay here during my week in Phuket. I loved the place, very clean, very relaxing and with friendly & helpful staff. I followed Cocoville's policy & put my valuables in the safe in the room. Between 4 p.m. Saturday the 29th and 1 p.m. Sunday the 30th, the equivalent of approximately 10,000 Baht was stolen from the locked safe in my room. Cocoville Resort has a Master Key to unlock safes in the rooms. In addition, guests are told to leave their room key on the front desk when leaving for the day/evening. Obviously someone entered my room and used the Master Key to open the safe.
The previously helpful manager became completely unhelpful. She claims the owner is in Bangkok and when I asked her to call the police, she refused. I then asked for the phone number of the police to which she responded she didn't know the number. Thanks to Google, I found the information I needed, the police were contacted and I filed a police report, but my money is still missing.
An amazing week in Phuket ended terribly. Prior to this incident I would have heartily recommended Cocoville Resort, but now, I cannot. A theft occurred on the property and no one (staff/owner) seems to care. I have become a problem which is better left ignored.
dmeb / Tue,Jun 18, 2019
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