I Residence Hotel Silom

Service level drop

I stayed in I residence 4 times and the level of service and value for money dropped everytime I stayed there. 2012 jan will be my last stay.
Booked 3 rooms, all located on different levels. Was suppose to change room but later said no more rooms. No free wifi for the price we paid..8000+ baht for 3nights.
The front desk charge us 10baht for helping us make a local call.

Great Location

The hotel is definitely in a good location there are fast food restaurants, 7-eleven stores, massage shop, and most importantly a sky-train station just nearby (3 to 5-minutes walk). The room was small, but nice. Swimming pool is really good.

very convenient

Room is small but fully amenities. Convenience of traveling close to the BTS can go as many places quickly.

Excellent service but.....

Overall, my experience with I residence is pretty good. Just that for whatever reason, (i have stayed there 4 times) the carpet in the room seems always to be stain by some coloured dirt (blood?) They used to provide free broadband internet in the room, however, they have taken it away. But When i book thru hotels2thailand, my voucher states that I have free min bar, and free internet, only to be dispute at the reception. They do have desktop in the lobby, but god, they should at least have free wifi in the lobby. This is the only disadvantage of i residence. With wifi, they will be perfect. God knows what is stopping them. You might want to try the hotel opposite I residence, called, Heritage hotel. They have the above but a a few hundreds Baht more per night.

If you want to have massage, suggestion is to avoid the massage opp i residence, which is called SENSE. It is over price and for that, the massuer still do not complete his 2 hr routine for me. He ended after 1.5 hrs, and when being question, he offer to do the additional. This is really unacceptable for the price being paid. they are at least 60% more expensive than the average along silom. Don;t be fool by the exterior.